A
Ahmed

1 reviews | Active since May 2026

30 May 2026, 12:33

To speak to an agent...

To speak to an agent it takes two hours and the wifi is also bad

0
Replies (1)
Mweb
Mweb's reply01 Jun 2026, 09:55
Official
Hi Ahmed,
We understand how frustrating this is, especially when you’re dealing with slow or unstable WiFi and then also struggling to get through to an agent for assistance. Support should be readily available when you need it, and this experience clearly fell short. We would like to help get this properly looked into so your connection and support concerns can be addressed. Please send us a direct message on Hello Peter with a detailed description of the issue, along with the email address and cellphone number linked to your account, so we can locate your details and investigate further.
We’d value the opportunity to step in and help get this resolved for you.
Kind regards,
Mweb Team