A
Ashley
1 reviews | Active since May 2026
26 May 2026, 09:58
To bring prices of u...
To bring prices of usage down and the cost of fixing lines are to expensive
Helpful (0)
Replies (1)0
Replies (1)Mweb's replyOfficial
26 May 2026, 10:15 Hi Ashley,Thank you for sharing your concern. It’s understandable to feel the pressure of rising costs, especially when it comes to internet usage and the expenses involved in maintaining and repairing infrastructure.The cost of fixing lines is largely driven by the physical work required to maintain fibre networks, including specialist technicians, equipment, and coordination with external network providers. These repairs often involve multiple parties working together to restore service, which contributes to the overall cost structure.Where possible, efforts are always made to keep services as efficient and cost-effective as possible while still maintaining network quality and reliability. However, pricing and infrastructure maintenance costs are influenced by broader network and industry factors, not just individual usage.If there are specific concerns around your current package or usage needs, it may help to review whether the current plan still aligns with your typical usage patterns to ensure you’re getting the best value for your requirements.Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply26 May 2026, 10:15
Official
Hi Ashley,Thank you for sharing your concern. It’s understandable to feel the pressure of rising costs, especially when it comes to internet usage and the expenses involved in maintaining and repairing infrastructure.The cost of fixing lines is largely driven by the physical work required to maintain fibre networks, including specialist technicians, equipment, and coordination with external network providers. These repairs often involve multiple parties working together to restore service, which contributes to the overall cost structure.Where possible, efforts are always made to keep services as efficient and cost-effective as possible while still maintaining network quality and reliability. However, pricing and infrastructure maintenance costs are influenced by broader network and industry factors, not just individual usage.If there are specific concerns around your current package or usage needs, it may help to review whether the current plan still aligns with your typical usage patterns to ensure you’re getting the best value for your requirements.Kind regards,
The Mweb Team
The Mweb Team
