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jnoormahomed J
1 reviews | Active since Nov 2016
03 Sept 2026, 15:53
Title:Two decades of reliability Although quality has room for improvement As a service provider, I have been with them for over 20 years
Title:Two decades of reliability Although quality has room for improvement As a service provider, I have been with them for over 20 years. Looking back across two decades, the service is not always the best in terms of overall quality, but when it really matters, they continue to prove reliable. Longevity in business requires a dependable foundation, and they have that—even if the fine-tuning and service excellence could use some attention moving forward.
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Mweb's replyOfficial
03 Sept 2026, 16:19Hi Julekha,
Thank you for taking the time to share such honest and considered feedback. More than 20 years with Mweb is an incredible milestone, and we genuinely appreciate the loyalty and trust you’ve shown us throughout that time. It means a great deal to know that, despite some areas where the overall quality has fallen short of your expectations, you’ve continued to see Mweb as a dependable provider when it matters most. We also value your comments about where we can improve. Feedback from a customer with such a long history with Mweb gives us an important perspective on the areas where we need to keep raising the bar and strengthening the overall experience.
Thank you for taking the time to share such honest and considered feedback. More than 20 years with Mweb is an incredible milestone, and we genuinely appreciate the loyalty and trust you’ve shown us throughout that time. It means a great deal to know that, despite some areas where the overall quality has fallen short of your expectations, you’ve continued to see Mweb as a dependable provider when it matters most. We also value your comments about where we can improve. Feedback from a customer with such a long history with Mweb gives us an important perspective on the areas where we need to keep raising the bar and strengthening the overall experience.
We’re grateful to have had you with us for more than two decades, and we’ll keep working to make the next chapter of your Mweb journey even better.
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (v2.1.15)
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Mweb Team
Mweb's reply03 Sept 2026, 16:19
Official
Hi Julekha,
Thank you for taking the time to share such honest and considered feedback. More than 20 years with Mweb is an incredible milestone, and we genuinely appreciate the loyalty and trust you’ve shown us throughout that time. It means a great deal to know that, despite some areas where the overall quality has fallen short of your expectations, you’ve continued to see Mweb as a dependable provider when it matters most. We also value your comments about where we can improve. Feedback from a customer with such a long history with Mweb gives us an important perspective on the areas where we need to keep raising the bar and strengthening the overall experience.
Thank you for taking the time to share such honest and considered feedback. More than 20 years with Mweb is an incredible milestone, and we genuinely appreciate the loyalty and trust you’ve shown us throughout that time. It means a great deal to know that, despite some areas where the overall quality has fallen short of your expectations, you’ve continued to see Mweb as a dependable provider when it matters most. We also value your comments about where we can improve. Feedback from a customer with such a long history with Mweb gives us an important perspective on the areas where we need to keep raising the bar and strengthening the overall experience.
We’re grateful to have had you with us for more than two decades, and we’ll keep working to make the next chapter of your Mweb journey even better.
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (v2.1.15)
Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Mweb Team