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JO-MARIE SWANEPOEL

1 reviews | Active since Aug 2015

12 Aug 2015, 07:59

THROTTLED

LAST WEEK OF JULY I DISCOVERED MY ADSL USAGE WAS THROTTLED FOR THE MONTH.<br> IT WAS THE LAST WEEK OF JULY SO OKAY. THIS MORNING ON THE 12TH OF <br> AUGUST I AM THROTTLED ONCE AGAIN AND HAVE NOT EVEN USED OF HALF OF WHAT<br> I DID LAST MONTH SAME TIME. THIS IS PURE .... I READ ON THE INTERNET THAT MWEB<br> WON THEIR STAND ON THROTTELING. BUT HELL THIS IS NOT ON... MWEB THINK<br> THEY HAVE THE MONOPOLY CAN DO WHAT THEY WANT. YOU WILL UNTHROTTLE ME<br> IN THE MIDDLE OF THE MONTH..... DON'T THINK YOU CAN FORCE ME TO INCREASE <br> MY MONTHLY PACKAGE.<br>

0
Replies (1)
Mweb
Mweb's reply12 Aug 2015, 14:21
Official
Hello balletgirl,

Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.

We now see this matter as closed from our side.

Please do not hesitate to contact us should you require any further assistance.

Kind regards
MWEB Client Services

Best regards,