throtled line for uncapped service

A Mweb consultant phoned me after I wrote a complaint report on hellopeter (strangely, they are a lot quicker to respond to Hellopeter complaints then when you send them an email, which they ignore for several days....). In his report on Hellopeter he wrote that he had explained how the service works to me. Well, that's not true! He walked me through the process of finding the usage limits that I've been requesting for weeks now on the Mweb website. And guess what? When I finally got to the page (which is not easy to find and shows that Mweb really do not want to be transparent about their usage limits), there were no values on the page. The consultant promised he would email them to me. That was 5 days ago. Well, I'm still waiting! Again, there is no transparency, and Mweb are definitely full of sh.....and *********** their clients. <br> I'm currently making arrangements to move to another provider. Again, Mweb is very secretive about the unsubscription procedure. They know their service is ****, so they are doing all they can to retain existing customers - and the best way to do it, is to make it as difficult as possible for their unhappy customers to move on. You won't get me !