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Ake D

1 reviews | Active since Mar 2013

02 Apr 2015, 15:52

Threatened to list me on credit bureau

I called in on the 30th of March 15, after I paid my final balance & explained to the accounts department that payment was made. <br> On the 31st of March 2015, I received an SMS threatening to list me at the credit bureau because my account was overdue.<br> <br> No contact was made with me to settle my account<br> No written notice was mailed/posted to me <br> No registered mail was sent to me to settle my account <br> <br> This is *******, against what the CPA has legislated, yet Mweb believe that they are above the law and threaten their clients at their own discretion!<br> <br> I have a great credit rating & will not be threatened by legal action or Credit Bureau listings by anyone & have my good name brought into disrepute. This all for the sum of R202.89. <br> <br> Any and all such intended listings must follow he rule of law. It is unacceptable that such a large company believes that they do not have to follow same.<br> <br> Nothing sort of absolutely unacceptable<br> <br> Highly offended

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Replies (1)
Mweb
Mweb's reply03 Apr 2015, 15:41
Official
Hello ake,

Thank you for bringing this to our attention.

As per your discussion with our Customer Care consultant today, we will reschedule your callback for tomorrow and remain in contact with you until this has been resolved.

Kind regards
MWEB Client Services