This was an absolutly a bad experience i will not recommend u
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Mweb's replyOfficial
07 Sept 2026, 09:20
Hi Nomvava,
We are disappointed to hear that your experience has left you feeling this way. This is certainly not how clients should feel when reaching out to us for assistance. Our customers deserve to feel heard, supported, and confident that their concerns are receiving the attention they deserve. We're here to help and would appreciate the opportunity to make things right. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look and determine the best way forward.Your feedback will also be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to providing a level of service that meets our customers expectations.
Kind regards, Mweb Team
Best regards,
Mweb's reply07 Sept 2026, 09:20
Official
Hi Nomvava,
We are disappointed to hear that your experience has left you feeling this way. This is certainly not how clients should feel when reaching out to us for assistance. Our customers deserve to feel heard, supported, and confident that their concerns are receiving the attention they deserve. We're here to help and would appreciate the opportunity to make things right. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll gladly take a closer look and determine the best way forward.Your feedback will also be shared with our Service Quality Team for review and improvement, as we take all customer feedback seriously and remain committed to providing a level of service that meets our customers expectations.