This service SUCKS!!!

I am so tired of having to work through internet providers that can not have ONE human beïng SORT OUT A PROBLEM! We have had mweb through openserve fibre fitted in October and have yet to have a decent signal. I have three teenage children that can’t do their home schooling and two that now can’t work from home any longer due to writing matrick and in able to work under this smijt of stress. I have an amazingly patient husband. But I am now DONE! After numerous trouble shooting attempts that litterally don’t last the day. Upon asking an alternative person to come check our system we were told- Their fibre has kinks in They placed a sub par modem that will never do what they promised In the complete wrong part of the house that will never be able to reach where it is needed. Since we signed we have had numerous times phone calls numerous emails numerous online complaints logged and to no avail in the end. In the end each phone call Gets dropped and nothing is ever rectified. You can’t ever phone one person back. You always have to reiterate the same problem to every single new person that answers the phone all on your own airtime cost and no one ever calls back- o wait!! They can’t ??! This takes HOURS of your working time! I am done Let’s see if someone calls my husband back now! Brendon Venter ***