AB
Anastasiya B

1 reviews | Active since Jan 2016

11 Nov 2026, 00:59

This place is a **** and will leave you feeling used and frustrated.

This is a **** and should be *******. They mislead you when you sign up, then leave you to fend for yourself once you've signed the contract. I waited 10 days, despite the salesperson, Thulani, promising a 2-3-day turnaround. When the router arrived, it wouldn't connect, even though I was assured the service would work as soon as I plugged it in. I spent days trying to reach support, but got nowhere. Their live chat was useless and user unfriendly, and after days on the phone, I was either disconnected or left waiting without a queue number for hours. Eventually, I reached billing support and cancelled the service I never received. Despite all this, they had the audacity to charge me a R2,000 penalty and bill me for internet I never had.

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