JB
Jessica B
1 reviews | Active since Apr 2013
31 Aug 2015, 09:01
Think again before you get MWEB!!!!
We took out the uncapped 2MB line, and after one month they have throttled us!!!<br> <br> Why supply uncapped to clients if you are going to throttle your clients.<br> <br> PLEASE BE AWARE OF THESE ********!!!!<br> <br> This will be our last month Mweb! Congratulations in loosing another client.
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Mweb's replyOfficial
31 Aug 2015, 11:45Hello Jessica.Burke.,
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply31 Aug 2015, 11:45
Official
Hello Jessica.Burke.,
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you taking the time to do so.
As per your discussion with our customer service consultant, this matter has now been addressed.
We would like to apologise sincerely for your frustration.
Kind regards
MWEB Client Services
Best regards,