They take long to finalise a moving address order

Hi Carmen,
We understand how frustrating it is to be waiting so long for a move of premises to be completed, especially when the process should feel smooth and seamless from start to finish. This is not the experience we aim to deliver. A request has been sent to the team handling move of premises to urgently follow up on your order and ensure progress is made. They have also been asked to provide you with clear email feedback so you have full visibility on the status and next steps..
Should you require any further assistance, feel free to connect with us via direct message on Hello Peter, and we’ll step in to assist further.
Kind regards,
Mweb Team