A
Anonymous
1 reviews | Active since Apr 2026
06 Apr 2026, 09:49
They solve issues bu...
They solve issues but we have to hold for approximately an hour before being helped
Helpful (0)
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Replies (1)
Mweb's replyOfficial
07 Apr 2026, 08:59Hello Anonymous,
Thank you for taking the time to share your feedback. We understand how frustrating it can be to wait for extended periods before receiving assistance, even though your issues are eventually resolved. Your time is important, and delays like this can impact your overall experience.
We’re glad to hear that your concerns are being resolved, and we truly appreciate you highlighting the wait times. Your feedback will be shared with our Service Quality Team to help improve response times and ensure a more efficient support experience.
If you require any further assistance, please feel free to send us a direct message on Hello Peter with your account details and a brief description of your query, and we will be happy to assist.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback. We understand how frustrating it can be to wait for extended periods before receiving assistance, even though your issues are eventually resolved. Your time is important, and delays like this can impact your overall experience.
We’re glad to hear that your concerns are being resolved, and we truly appreciate you highlighting the wait times. Your feedback will be shared with our Service Quality Team to help improve response times and ensure a more efficient support experience.
If you require any further assistance, please feel free to send us a direct message on Hello Peter with your account details and a brief description of your query, and we will be happy to assist.
Kind regards,
Mweb Team
Best regards,
Mweb's reply07 Apr 2026, 08:59
Official
Hello Anonymous,
Thank you for taking the time to share your feedback. We understand how frustrating it can be to wait for extended periods before receiving assistance, even though your issues are eventually resolved. Your time is important, and delays like this can impact your overall experience.
We’re glad to hear that your concerns are being resolved, and we truly appreciate you highlighting the wait times. Your feedback will be shared with our Service Quality Team to help improve response times and ensure a more efficient support experience.
If you require any further assistance, please feel free to send us a direct message on Hello Peter with your account details and a brief description of your query, and we will be happy to assist.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback. We understand how frustrating it can be to wait for extended periods before receiving assistance, even though your issues are eventually resolved. Your time is important, and delays like this can impact your overall experience.
We’re glad to hear that your concerns are being resolved, and we truly appreciate you highlighting the wait times. Your feedback will be shared with our Service Quality Team to help improve response times and ensure a more efficient support experience.
If you require any further assistance, please feel free to send us a direct message on Hello Peter with your account details and a brief description of your query, and we will be happy to assist.
Kind regards,
Mweb Team
Best regards,