S
Siphiwe
1 reviews | Active since Aug 2026
25 Aug 2026, 12:26
They have been good ...
They have been good to me for 5 yrs except 3 weeks back without network for 3 weeks now i have to pay them without using their data
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Mweb's replyOfficial
25 Aug 2026, 12:34Hi Siphiwe,
We appreciate that you’ve had a positive experience with Mweb over the past five years. At the same time, we understand how frustrating it must be to have been without a network for the past three weeks while continuing to be billed for your service.We recognise the impact of such a prolonged outage, particularly when you’re unable to use the service you’re paying for. We hope the necessary attention is given to getting your connection restored and addressing the concerns arising from the extended downtime.Kind regards,
The Mweb Team
We appreciate that you’ve had a positive experience with Mweb over the past five years. At the same time, we understand how frustrating it must be to have been without a network for the past three weeks while continuing to be billed for your service.We recognise the impact of such a prolonged outage, particularly when you’re unable to use the service you’re paying for. We hope the necessary attention is given to getting your connection restored and addressing the concerns arising from the extended downtime.Kind regards,
The Mweb Team
Mweb's reply25 Aug 2026, 12:34
Official
Hi Siphiwe,
We appreciate that you’ve had a positive experience with Mweb over the past five years. At the same time, we understand how frustrating it must be to have been without a network for the past three weeks while continuing to be billed for your service.We recognise the impact of such a prolonged outage, particularly when you’re unable to use the service you’re paying for. We hope the necessary attention is given to getting your connection restored and addressing the concerns arising from the extended downtime.Kind regards,
The Mweb Team
We appreciate that you’ve had a positive experience with Mweb over the past five years. At the same time, we understand how frustrating it must be to have been without a network for the past three weeks while continuing to be billed for your service.We recognise the impact of such a prolonged outage, particularly when you’re unable to use the service you’re paying for. We hope the necessary attention is given to getting your connection restored and addressing the concerns arising from the extended downtime.Kind regards,
The Mweb Team