J
Johan
1 reviews | Active since Sept 2026
04 Sept 2026, 12:04
They canceled my ord...
They canceled my order with out informing me now I have to wait 7 to 14 work days again before I can get connected again
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Mweb's replyOfficial
04 Sept 2026, 12:23Hi Johan,
We understand your frustration, especially after finding out that your order was cancelled without prior communication and that you may now be facing another 7–14 working day waiting period.We can see that you’ve already spoken with one of our Live Chat consultants, and an escalation has been submitted to the network provider to investigate the cancellation and assist with getting your connection request back on track.We appreciate the impact this delay has had and the need for clarity on what happens next.Kind regards,
The Mweb Team
We understand your frustration, especially after finding out that your order was cancelled without prior communication and that you may now be facing another 7–14 working day waiting period.We can see that you’ve already spoken with one of our Live Chat consultants, and an escalation has been submitted to the network provider to investigate the cancellation and assist with getting your connection request back on track.We appreciate the impact this delay has had and the need for clarity on what happens next.Kind regards,
The Mweb Team
Best regards,
Mweb's reply04 Sept 2026, 12:23
Official
Hi Johan,
We understand your frustration, especially after finding out that your order was cancelled without prior communication and that you may now be facing another 7–14 working day waiting period.We can see that you’ve already spoken with one of our Live Chat consultants, and an escalation has been submitted to the network provider to investigate the cancellation and assist with getting your connection request back on track.We appreciate the impact this delay has had and the need for clarity on what happens next.Kind regards,
The Mweb Team
We understand your frustration, especially after finding out that your order was cancelled without prior communication and that you may now be facing another 7–14 working day waiting period.We can see that you’ve already spoken with one of our Live Chat consultants, and an escalation has been submitted to the network provider to investigate the cancellation and assist with getting your connection request back on track.We appreciate the impact this delay has had and the need for clarity on what happens next.Kind regards,
The Mweb Team
Best regards,