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Leonita leonita.f
1 reviews | Active since Apr 2026
23 Apr 2026, 02:26
They are very hard to get hold of
They are very hard to get hold of. The consultant responds the first time and not again. I've reconnected my internet but it is still not working after 30mins
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Replies (1)
Mweb's replyOfficial
23 Apr 2026, 08:25Hello Leonita,
We understand how frustrating this is, especially after reconnecting your service and still not being able to get back online, along with the difficulty in getting consistent support.
We’d like to take ownership of this and get it resolved for you as quickly as possible. Please send us a private message with your Mweb account details, and we will investigate the reconnection and ensure your service is fully restored without further delay.
We are here for you and will stay with you until everything is working as it should.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply23 Apr 2026, 08:25
Official
Hello Leonita,
We understand how frustrating this is, especially after reconnecting your service and still not being able to get back online, along with the difficulty in getting consistent support.
We’d like to take ownership of this and get it resolved for you as quickly as possible. Please send us a private message with your Mweb account details, and we will investigate the reconnection and ensure your service is fully restored without further delay.
We are here for you and will stay with you until everything is working as it should.
Kind regards,
The Mweb Team
The Mweb Team