They are *******
<p>i have a problem with my bill mweb said i have a free month this month after we had a dispute after mweb sent me riddiculous invoiced for over a 100 rand and a called last month and they said ok i was in arears but i always paid my accounts and now they sent me a bill and said they free month was last month witch is bull **** because i paid. Mweb makes commitments they cant keep i was never in arears i always pay but now they come with a story that i have to pay but i have a free month and i was never in arears. I only have problems with mweb since i joined and im really tired now i dont wanna hear ur nonsens otherwise i will write to ur CEO </p>
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Replies (3)
Mweb's replyOfficial
23 Jun 2017, 12:12Good Day leeuwemd1,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
As per our discussion, the credit was loaded to your account on the 15th May.
We are looking into the communication you've had with us via telephone, to verify what was discussed.
Further feedback will be provided to you in due course.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply23 Jun 2017, 12:12
Official
Good Day leeuwemd1,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
As per our discussion, the credit was loaded to your account on the 15th May.
We are looking into the communication you've had with us via telephone, to verify what was discussed.
Further feedback will be provided to you in due course.
Kind regards
MWEB Client Services
Best regards,
's updateReviewer Update
26 Jun 2017, 08:22Thank you for ur feedback.
Problem was resolved
's update26 Jun 2017, 08:22
Reviewer Update
Thank you for ur feedback.
Problem was resolved
's updateReviewer Update
11 Jul 2017, 07:36i want to know if my internet is cancelled like i requested u to do. Olease give me fedback and did u release my line?
's update11 Jul 2017, 07:36
Reviewer Update
i want to know if my internet is cancelled like i requested u to do. Olease give me fedback and did u release my line?