They are overcharging us, without explaining

We got the 2gig at R89 per month package. We got 2 of them - R178 p.m.<br> <br> All of a sudden we get a bill for MORE than R400 p.m.<br> <br> After lodging a complaint, they phone us back after about 2 weeks.<br> <br> And the explanation: If you reach your limit, and go over it - it charges IMMEDIATELY R350.<br> <br> And off course this is the guy from billing that phones me, Sharn Glenn (salesman) says he cannot help us with billing complaints. What a cheek. How convenient. He made his sale, he worries about nothing further<br> <br> We are a NPO - and we explained to him that we cannot afford much on internet. We search until we got the cheapest offer. Just to find out we have been conned.<br> <br> Obviously Sharn Glenn was so smooth, we took the package x 2.<br> <br> This is misleading sales. I cannot believe this still happens.<br> <br> MWEB is cheating us openly.<br> <br> And what do they say? If you look at your contract, down there somewhere, it stipulates this.<br> <br> Ja, ja - so they make money out of unhappy customers.<br> <br> What is new, indeed.<br> <br> Rene de Beer