L
Linah
1 reviews | Active since May 2026
13 May 2026, 13:34
Their wi
Their wi.fi is good ,but when you try to call them its not easy to find them on the call
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Replies (1)
Mweb's replyOfficial
13 May 2026, 13:40Hi Linah,
Thank you for sharing this feedback with us. We’re glad to hear that the WiFi performance itself has been good, and we also understand how frustrating it is when getting through to us by phone is not as easy or accessible as it should be. That inconsistency can take away from an otherwise positive experience.
Your comments about call accessibility will be shared with our Service Quality Team for review and improvement, as being able to reach support easily is an important part of the overall service. We appreciate you taking the time to point this out.
Kind regards,
Mweb Team
Thank you for sharing this feedback with us. We’re glad to hear that the WiFi performance itself has been good, and we also understand how frustrating it is when getting through to us by phone is not as easy or accessible as it should be. That inconsistency can take away from an otherwise positive experience.
Your comments about call accessibility will be shared with our Service Quality Team for review and improvement, as being able to reach support easily is an important part of the overall service. We appreciate you taking the time to point this out.
Kind regards,
Mweb Team
Best regards,
Mweb's reply13 May 2026, 13:40
Official
Hi Linah,
Thank you for sharing this feedback with us. We’re glad to hear that the WiFi performance itself has been good, and we also understand how frustrating it is when getting through to us by phone is not as easy or accessible as it should be. That inconsistency can take away from an otherwise positive experience.
Your comments about call accessibility will be shared with our Service Quality Team for review and improvement, as being able to reach support easily is an important part of the overall service. We appreciate you taking the time to point this out.
Kind regards,
Mweb Team
Thank you for sharing this feedback with us. We’re glad to hear that the WiFi performance itself has been good, and we also understand how frustrating it is when getting through to us by phone is not as easy or accessible as it should be. That inconsistency can take away from an otherwise positive experience.
Your comments about call accessibility will be shared with our Service Quality Team for review and improvement, as being able to reach support easily is an important part of the overall service. We appreciate you taking the time to point this out.
Kind regards,
Mweb Team
Best regards,