S
Sphiwe
1 reviews | Active since Jun 2026
05 Jun 2026, 16:21
Their consultants ar...
Their consultants are great and very helpful but the waiting time is too long, even on their app
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Replies (1)
Mweb's replyOfficial
05 Jun 2026, 16:23Hi Sphiwe,
Thank you for taking the time to share your feedback. We're pleased to hear that our consultants have been helpful and provided a positive support experience.
We also appreciate your comments regarding the wait times on the app. We understand how important timely assistance is, and feedback like yours helps us identify opportunities to improve the overall customer experience.
Thank you for recognising our team’s efforts, and we hope to make future interactions even smoother and more efficient.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback. We're pleased to hear that our consultants have been helpful and provided a positive support experience.
We also appreciate your comments regarding the wait times on the app. We understand how important timely assistance is, and feedback like yours helps us identify opportunities to improve the overall customer experience.
Thank you for recognising our team’s efforts, and we hope to make future interactions even smoother and more efficient.
Kind regards,
Mweb Team
Mweb's reply05 Jun 2026, 16:23
Official
Hi Sphiwe,
Thank you for taking the time to share your feedback. We're pleased to hear that our consultants have been helpful and provided a positive support experience.
We also appreciate your comments regarding the wait times on the app. We understand how important timely assistance is, and feedback like yours helps us identify opportunities to improve the overall customer experience.
Thank you for recognising our team’s efforts, and we hope to make future interactions even smoother and more efficient.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback. We're pleased to hear that our consultants have been helpful and provided a positive support experience.
We also appreciate your comments regarding the wait times on the app. We understand how important timely assistance is, and feedback like yours helps us identify opportunities to improve the overall customer experience.
Thank you for recognising our team’s efforts, and we hope to make future interactions even smoother and more efficient.
Kind regards,
Mweb Team