The worst service provider

Hi Lindiwe, we can see how frustrating it’s been not getting timely responses, especially when you’ve been actively trying to get assistance and nothing seems to move. That’s not the level of service you should be experiencing. Let’s get this properly looked into. Please send us a private message with your account details and a brief summary of the queries you’ve raised. This will allow us to trace what’s happened, pinpoint where the delays occurred, and step in to move things forward without further hold-ups. Once we have your details, we’ll take full ownership of the case and ensure you receive clear feedback along with the support needed to get this resolved. Kind regards,
The Mweb Team