AB
Annemarie B

1 reviews | Active since May 2021

27 May 2021, 08:36

The Worst Provider Ever

I started my subscription to fibre in March but due to installation issues was only able to get fibre in April. Then a month later in May my fibre went down for no reason in the middle of the week. After two days of playing telephone between Mweb and Octotel which I shouldn’t have been doing, I cancelled the service seeing as I am working from home and I need internet. The cancellation process has been terrible as well, with Mweb trying to have debit orders go off for June when I haven’t been able to use the service since 19 May. Never never never let them trick you into a contract. Rain 5G had me connected and running in less than 2 hours when I called them at 3pm on a Friday.

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