RN
Ralton N
1 reviews | Active since May 2013
08 Jun 2026, 15:31
The worst Internet Provider in RSA!!
Internet service provider with the worst internet and customer service in SA. over the years Mweb's service has been dropping big time. People if i can recommend do not use this company as your service provider you will struggle. Call in to Customer service you on the phone for over an hour without success, you chat on the web you on hold/in the queue for over 2 hours and no agent chats. they expect our subscription every month but internet is not working half of the month, when you try to contact them they MIA. STAY AWAY FROM MWEB PEOPLE, YOU WILL BE DISAPPOINTED AND IM TALKING FROM EXPERIENCE
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Mweb's replyOfficial
08 Jun 2026, 15:41Hello Ralton We can see how frustrating this experience has been, especially with the difficulty in reaching support and the impact it’s had on your connectivity. That’s not the level of service we aim to provide.We’d really like the opportunity to look into this properly for you and get things back on track. Please share your fault reference number along with the registered email address linked to your Mweb account via private message, so we can verify your profile and assist you directly.We’re here to make sure your connection performs as it should.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply08 Jun 2026, 15:41
Official
Hello Ralton We can see how frustrating this experience has been, especially with the difficulty in reaching support and the impact it’s had on your connectivity. That’s not the level of service we aim to provide.We’d really like the opportunity to look into this properly for you and get things back on track. Please share your fault reference number along with the registered email address linked to your Mweb account via private message, so we can verify your profile and assist you directly.We’re here to make sure your connection performs as it should.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team