The worst customer in my life

Mweb took 1 month to reply to my complaints about poor connection and line throttling and called me with nothing on the table in an attempt to placate me. Shockingly poor customer service if you pay for connection speeds and they don't provide they have failed to meet their obligations and should at the very least refund you for what they have charged you until they are able to provide the service they advertise they can provide. I am absolutely furious that they had the cheek to call after this amount of time passed with nothing on the table.