The worst company experience.

This is to warn anyone who considers Mweb. You will not receive any aftermarket customer service. We had an account with them for nearly 5 months. We had struggled with out wifi since the beginning, every time we phoned we got cut off. When we got through to them, we held on for no less than 30 minutes, never reaching anyone. Their service is absolutely horrible. We tried to cancel our service to no avail. We even suspended payments thinking this would get us in contact with them. This did not work. They eventually stopped our account, handed us over, we paid the account when handed over thinking this is the end. Wrong again! We paid the debt management company and they kept deducting their payment from our account. We can not sort this out as you cannot reach a single person at this company. Do not waste your money or time.