The world's worst company

I have had an MWEB LTE contract for a year now and it almost never works (no connectivity). They are very diligent in collecting the monthly debit order, but when it comes to the quid pro quo (their side of the contract), no performance. I have had stages where we had no internet connection for two weeks, but they are also not interested in crediting my account for the down-time.

I have logged so many website queries, phoned the contact centre, pleaded, screamed, shouted and still no internet. It take ages for you to get through to their call centre.

I have also cancelled the product several times, but the promised confirmation of cancellation never arrives.

This is the absolute worst ISP that I have ever dealt with. The query system on their website is also severally flawed (times out all the time).

I sincerely wish that they would go out of business permanently.