The wait was long bu...

Hi Rafeeah, we appreciate you sharing this feedback. While the initial wait was longer than expected, it’s great to hear the issue itself was resolved quickly once the team engaged. We understand how important timely support is, especially when you’re waiting for assistance, and your comments help highlight where the experience can be improved further. We’re pleased the resolution process was efficient once underway, and we’ll continue working on reducing those waiting times to create a smoother overall support experience from start to finish. Thank you again for taking the time to share your experience with us. Kind regards,
 The Mweb Team