The useless mweb cant sort an account out

Its now become evident how South African businesses have become more inefficient. I have been battling since end November to sort out the payment of my account. A debit went through a closed account, for 3 months I have listened to tales of woe how they cannot sort the problem out, the bank involved say that mweb must sort it out. To today I am still battling. I asked where my credit note is I get one dated 25 Nov 2013 we are now in 2015. A bunch of absolute idiots who cannot get anything done besides do the job they are paid for. I am one of thousands who constantly complain about mweb's poor and shoddy service, its a pity you cannot port your email address as I would have been gone long ago from these polukas, even the CEO does not return calls its all ducking and diving. SO BEWARE OF MWEB