AP
Apoti P
1 reviews | Active since Feb 2015
09 Jul 2015, 20:15
The Uncapped Mweb promo is a farce
I got a 4Mb Mweb deal and was trottled after 10 or so days having used just over 130Gigs. Interesting thing is, no-one explained the whole rolling person thing to me, meaning, I got into a contract not knowing that this is the case. How is it that Mweb can get away with this again? When they say 110Gigs or whatever amount they give, they really mean that you can only use 3,6Gigs on average per day. Anything above this will get your line reduced to ridiculous speeds. I can hardly send or receive emails... IM SO DONE WITH THESE PEOPLE. GLAD I HAVE MOVED ALL MY OTHER ACCOUNTS AWAY FROM THEM AND THEY WILL NOT GET ANY FROM ME, EVER AGAIN.
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Replies (1)Mweb's replyOfficial
10 Jul 2015, 12:58Hello Apotie,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply10 Jul 2015, 12:58
Official
Hello Apotie,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
