S
Susan
1 reviews | Active since Jun 2026
08 Jun 2026, 13:32
The service received...
The service received from Mweb was excellent, jut the one issue I have is the long waiting period to get hold of an agent on there Chat Platforms
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Mweb's replyOfficial
08 Jun 2026, 13:38Hi Susan,
It’s great to hear that the service you received from Mweb was excellent.We do note your feedback regarding the waiting time on the chat platforms. While we're pleased the assistance met your expectations once you connected with an agent, we understand that long wait times can affect the overall experience.Thank you for sharing both the positive feedback and the area where we can improve.Kind regards,
The Mweb Team.
It’s great to hear that the service you received from Mweb was excellent.We do note your feedback regarding the waiting time on the chat platforms. While we're pleased the assistance met your expectations once you connected with an agent, we understand that long wait times can affect the overall experience.Thank you for sharing both the positive feedback and the area where we can improve.Kind regards,
The Mweb Team.
Mweb's reply08 Jun 2026, 13:38
Official
Hi Susan,
It’s great to hear that the service you received from Mweb was excellent.We do note your feedback regarding the waiting time on the chat platforms. While we're pleased the assistance met your expectations once you connected with an agent, we understand that long wait times can affect the overall experience.Thank you for sharing both the positive feedback and the area where we can improve.Kind regards,
The Mweb Team.
It’s great to hear that the service you received from Mweb was excellent.We do note your feedback regarding the waiting time on the chat platforms. While we're pleased the assistance met your expectations once you connected with an agent, we understand that long wait times can affect the overall experience.Thank you for sharing both the positive feedback and the area where we can improve.Kind regards,
The Mweb Team.