The process of reconnecting is stressful

Hi Lanyiwe 

We understand how eager you must be to have your service restored, and waiting for updates can be frustrating when you're relying on your connection. Your reconnection order is progressing, and the team responsible for handling reconnections is actively working towards getting your service up and running as soon as possible. We appreciate your patience while the necessary processes are being completed.Should you require any further assistance , please feel free to send us a direct message via Hello Peter, and we'll gladly take a closer look.

Kind regards,
Mweb Team