J
Johan

1 reviews | Active since Aug 2026

28 Aug 2026, 16:22

The person who helped me was very efficient today

The person who helped me was very efficient today. I have had some problems in the past where I waited for a very long time and eventually I could not wait anymore. I tried a few times after that and no answer

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Replies (1)
Mweb
Mweb's reply28 Aug 2026, 16:27
Official
Hi Johan,

We recognise that your previous attempts to get assistance did not provide the level of accessibility you needed, so it’s encouraging to hear that today’s interaction was handled much more effectively.We’ll keep working towards making support more accessible and consistent, so customers can get the assistance they need without having to make repeated attempts.

Simple, fast access to your Mweb service and support in one app Getting Started with the Mweb App  (Latest App version: 2.1.14) 

Kind regards,
The Mweb Team