MM
Mositegi M
1 reviews | Active since Dec 2022
10 Apr 2026, 10:17
the only issue is the Mweb online payment App
the only issue is the Mweb online payment App. I couldn't locate it to make payment
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Replies (1)Mweb's replyOfficial
10 Apr 2026, 10:41Hello Mositegi. Thank you for bringing this to our attention. We understand how important it is to have a quick and seamless way to make payments, especially when you’re ready to get things sorted.We’ve noted your feedback regarding difficulty locating the payment option on the Mweb App, and we’d like to help you resolve this as quickly as possible. You can follow this guide for step-by-step assistance:
https://help.mweb.co.za/articles/account-and-billing/billing-information/how-to-manage-you-billing-with-the-mweb-mobile-appIf you’re still unable to find the payment option after following the steps, the quickest way forward is for our team to assist you directly. Please feel free to send us a private message with your account details so we can guide you through it in real time and ensure everything is working as expected.We appreciate you taking the time to highlight this. It helps us improve the experience for all customers.Kind regards,
The Mweb Team
https://help.mweb.co.za/articles/account-and-billing/billing-information/how-to-manage-you-billing-with-the-mweb-mobile-appIf you’re still unable to find the payment option after following the steps, the quickest way forward is for our team to assist you directly. Please feel free to send us a private message with your account details so we can guide you through it in real time and ensure everything is working as expected.We appreciate you taking the time to highlight this. It helps us improve the experience for all customers.Kind regards,
The Mweb Team
Mweb's reply10 Apr 2026, 10:41
Official
Hello Mositegi. Thank you for bringing this to our attention. We understand how important it is to have a quick and seamless way to make payments, especially when you’re ready to get things sorted.We’ve noted your feedback regarding difficulty locating the payment option on the Mweb App, and we’d like to help you resolve this as quickly as possible. You can follow this guide for step-by-step assistance:
https://help.mweb.co.za/articles/account-and-billing/billing-information/how-to-manage-you-billing-with-the-mweb-mobile-appIf you’re still unable to find the payment option after following the steps, the quickest way forward is for our team to assist you directly. Please feel free to send us a private message with your account details so we can guide you through it in real time and ensure everything is working as expected.We appreciate you taking the time to highlight this. It helps us improve the experience for all customers.Kind regards,
The Mweb Team
https://help.mweb.co.za/articles/account-and-billing/billing-information/how-to-manage-you-billing-with-the-mweb-mobile-appIf you’re still unable to find the payment option after following the steps, the quickest way forward is for our team to assist you directly. Please feel free to send us a private message with your account details so we can guide you through it in real time and ensure everything is working as expected.We appreciate you taking the time to highlight this. It helps us improve the experience for all customers.Kind regards,
The Mweb Team
