T
Thabisa
1 reviews | Active since Aug 2026
19 Aug 2026, 14:44
The Online *Moving home* enquiry doesn't work
The Online *Moving home* enquiry doesn't work. I was on the queue for hours on hold. However, the Teller was clear and assisted me to resolve my issue. She was very friendly.
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Replies (1)
Mweb's replyOfficial
19 Aug 2026, 14:50Hi Thabisa,
We’re glad to hear that, despite the difficulty with the online Moving Home enquiry and the long wait, the consultant was clear, friendly and able to assist you with resolving your issue.Thank you for sharing both your experience and the positive feedback about the support you received.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
We’re glad to hear that, despite the difficulty with the online Moving Home enquiry and the long wait, the consultant was clear, friendly and able to assist you with resolving your issue.Thank you for sharing both your experience and the positive feedback about the support you received.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Mweb's reply19 Aug 2026, 14:50
Official
Hi Thabisa,
We’re glad to hear that, despite the difficulty with the online Moving Home enquiry and the long wait, the consultant was clear, friendly and able to assist you with resolving your issue.Thank you for sharing both your experience and the positive feedback about the support you received.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
We’re glad to hear that, despite the difficulty with the online Moving Home enquiry and the long wait, the consultant was clear, friendly and able to assist you with resolving your issue.Thank you for sharing both your experience and the positive feedback about the support you received.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team