THE MOST UNPROFESSIONAL COSTUMER SERVICES CONSULTANT EVER!!!!

The MWEB Customer Service Consultants team is pathetically very unprofessional. I called in and spoke to a consultant called Norma to be assisted in re-activating my subscription but kept me holding for almost 12min and then she just dropped the call without even assisting me. I called them back and spoke to a Bell and not surprised by their costumer service i was just left without being assisted. Can the MWEB management team please intervene because we are paying costumers.