LH
Lynn H

1 reviews | Active since Jul 2011

11 Aug 2024, 21:49

THE MOST TERRIBLE CUSTOMER SERVICE EVER!!

I am still waiting on feedback as to how or why Mweb blocked me on social media! Being a customer of over 30 years and this is how you’re treated? I only communicated with Mweb because of the all the spam and **** emails I was receiving and making them aware! Once or twice it was because of bad connections! MWEB customer service PRIOR to being bought out by Webafrica was amazing! They always went above and beyond. The current customer service and support is so bad, virtually non existent! It’s so bad people have created a Facebook page dedicated to how BAD THE CUSTOMER SUPPORT AND SERVICE IS! That is definitely not a good indication of their commitment & willingness to help and assist their customers! The only reason I have not moved to another service provider is because it’s just so complicated!!

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