The most PUTRID WIFI SERVICE AROUND, GHOSTS CAN EVEN USE YOUR WIFI

I am completely and utterly disgusted by the service from MWEB. I am a paying client that apparently used 73 GB in a span of 2 days, I was quite shocked when I stumbled across the information , I never actually use the total amount of CAP, I contacted their offices and spoke to a gentlemen Rifaat ( from the technical department ) , this is not the first instance where I have contacted MWEB and questioned them, every time I get told its your cellphone , or your laptop which does not make sense because if it was those devices then why dont I use 40 GB per day. I think its quite unfair towards me as the client , and this is not treating the client fairly, why am I paying for data or wifi that I never utilized ? The email sent by MWEB has the exact same information that I can access on my MWEB account. I want to know on the 8th 7 9th of December what made my usage spike to 40 GB per day ? I have no words for MWEB , send me evidence of all my devices that apparently used those GB for those 2 days because I rarely use my entire 200 GB for each month and thats something MWEB can check and verify, so please explain to me as to what transpired ?

I am not satisfied with anything from MWEB . Should have purchased WIFI from another service provider!!!!!!!!!!!!!!!!!!!!!!!