1 reviews | Active since Feb 2018
The live chat function on the app not working as it should no response
The live chat function on the app not working as it should no response. Held on for 36 minutes
Hi Abe,
We understand how frustrating it must have been to wait 36 minutes on the Mweb app’s live chat without receiving a response. We recognise how inconvenient this is, especially when you’re reaching out for assistance and expect the chat to connect you with someone who can help.
We’ve noted your concerns regarding the live chat function and the lack of response. Please send us a private message with a brief description of the assistance you were trying to get so we can look into this further.
Kind regards,
The Mweb Team.
Hi Abe,
We understand how frustrating it must have been to wait 36 minutes on the Mweb app’s live chat without receiving a response. We recognise how inconvenient this is, especially when you’re reaching out for assistance and expect the chat to connect you with someone who can help.
We’ve noted your concerns regarding the live chat function and the lack of response. Please send us a private message with a brief description of the assistance you were trying to get so we can look into this further.
Kind regards,
The Mweb Team.