The internet and service is very fantastic and sufficient

HI Shelton, thank you for sharing this. 

We’re glad to hear that although the wait time on live chat was longer than expected, Carlo was ultimately able to assist you effectively and resolve your billing query. That kind of clear resolution is exactly what we aim for once you’re connected with an agent. 

We also appreciate your patience while waiting to be assisted, and we’ll take note of the delay you experienced on the chat queue. 

Kind regards,
The Mweb Team