The engine behind connectivity

I am a sucker for good service, and must firstly apologise for not posting this compliment any sooner.<br> I contacted MWEB new sales division and had the privilege of speaking to Sha Gamieldien. Sha assisted me with the application however it was rejected on numerous occasions due to Telkom line challenges. Sha continued to contact me and keep me updated with the progress.<br> When this was resolved and my modem delivered, I contacted the technical support team to assist me in setting up my wifi, I spoke to an agent KKK and spent well over 1.5 hours with him on the phone, however he eventually said that there is something wrong with the modem and that I should return it.<br> I decided to give the technical team a call again and spoke to Stephanie Solomons aka superwoman, she was so efficient, patient and definitely knew her stuff as opposed to the agent I spoke to earlier, she resolved my connection issues very professionally and went the extra mile of exploring all avenues to resolve the query.<br> To Sha and Stephanie, Thank you so much! I appreciate all your service and dedication! You both rock and take service delivery to greater heights. (Ok I've run out of characters here).