J
Jolene
1 reviews | Active since Sept 2026
12 Sept 2026, 12:47
The customer service...
The customer service experience was bad as I had to be online on a live chat from half past eight the morning till half past 3 to be assisted
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Replies (1)
Mweb's replyOfficial
14 Sept 2026, 09:57Hi Jolene,
We understand how frustrating and exhausting it must have been to remain on Live Chat from half past eight in the morning until half past three just to receive assistance. That is a significant amount of time to spend waiting for support, and we recognise why this left you disappointed with your experience.We’d like the opportunity to assist with the matter that required you to wait so long. Please send us a private message with your account details and a brief description of the issue, and we’ll do our best to assist with the next steps.Kind regards,
The Mweb Team
We understand how frustrating and exhausting it must have been to remain on Live Chat from half past eight in the morning until half past three just to receive assistance. That is a significant amount of time to spend waiting for support, and we recognise why this left you disappointed with your experience.We’d like the opportunity to assist with the matter that required you to wait so long. Please send us a private message with your account details and a brief description of the issue, and we’ll do our best to assist with the next steps.Kind regards,
The Mweb Team
Mweb's reply14 Sept 2026, 09:57
Official
Hi Jolene,
We understand how frustrating and exhausting it must have been to remain on Live Chat from half past eight in the morning until half past three just to receive assistance. That is a significant amount of time to spend waiting for support, and we recognise why this left you disappointed with your experience.We’d like the opportunity to assist with the matter that required you to wait so long. Please send us a private message with your account details and a brief description of the issue, and we’ll do our best to assist with the next steps.Kind regards,
The Mweb Team
We understand how frustrating and exhausting it must have been to remain on Live Chat from half past eight in the morning until half past three just to receive assistance. That is a significant amount of time to spend waiting for support, and we recognise why this left you disappointed with your experience.We’d like the opportunity to assist with the matter that required you to wait so long. Please send us a private message with your account details and a brief description of the issue, and we’ll do our best to assist with the next steps.Kind regards,
The Mweb Team