1 reviews | Active since Mar 2009
A word of warning to anyone who might have an MWEB account and who has upgraded from ADSL to fibre.
I upgraded my ADSL to fibre over a year ago and when I looked my monthly MWEB account in detail this week, I see that they are still charging me R399 a month for my non-existent ADSL service, 16 months later!!
If you are also an MWEB client who has upgraded to fibre, I would love to know if you are also still being charged for this non-existent ADSL service.
I have queried the with MWEB but have not had a single reply to my email, besides a “read receipt”.
I wonder how many other thousands of people they are doing this to.
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