C
Ciprel

1 reviews | Active since Apr 2026

06 Apr 2026, 12:54

The agent was helpfu...

The agent was helpful and easy to deal with without feeling the need to be short tempered on me

0
Replies (1)
Mweb
Mweb's reply07 Apr 2026, 08:57
Official
Hello Ciprel,

Thank you for taking the time to share your experience. We’re really glad to hear that the agent was helpful, easy to engage with, and created a positive interaction without any frustration. Having a calm and supportive approach is something we value, and it’s great to know this made a difference in your experience.

Your feedback will be shared with our Service Quality Team to recognise the agent’s efforts and continue encouraging this level of service across all interactions.

If you require any further assistance, please feel free to send us a direct message on Hello Peter with your account details and a brief description, and we will be happy to assist.

Kind regards,
Mweb Team