The agent was helpfu...

Hi Jabulani,

Thank you for sharing your feedback. We're pleased to hear that the consultant was helpful and able to assist you effectively once you got through.
We also appreciate your comments regarding the call waiting time. Feedback like yours helps us identify opportunities to improve the overall support experience.
Thank you for taking the time to share both the positive aspects of your interaction and where we can do better.

Kind regards,
Mweb Team