N
Nadeem
1 reviews | Active since Sept 2026
12 Sept 2026, 11:28
The agent was great
The agent was great. Getting hold of him was impossible. I sat for over 2 hours on hold waiting to speak to an agent. He was very helpful tho once I got hold of him. Mweb is terrible. The agent was superb
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Replies (1)
Mweb's replyOfficial
14 Sept 2026, 09:55Hi Nadeem,
We’re glad to hear that the agent was helpful and provided you with great service once you were connected. At the same time, we recognise how frustrating it must have been to spend more than two hours on hold just to reach an agent. The quality of support matters, but so does being able to access it when you need it, and we acknowledge your disappointment with the overall experience.Kind regards,
The Mweb Team
We’re glad to hear that the agent was helpful and provided you with great service once you were connected. At the same time, we recognise how frustrating it must have been to spend more than two hours on hold just to reach an agent. The quality of support matters, but so does being able to access it when you need it, and we acknowledge your disappointment with the overall experience.Kind regards,
The Mweb Team
Mweb's reply14 Sept 2026, 09:55
Official
Hi Nadeem,
We’re glad to hear that the agent was helpful and provided you with great service once you were connected. At the same time, we recognise how frustrating it must have been to spend more than two hours on hold just to reach an agent. The quality of support matters, but so does being able to access it when you need it, and we acknowledge your disappointment with the overall experience.Kind regards,
The Mweb Team
We’re glad to hear that the agent was helpful and provided you with great service once you were connected. At the same time, we recognise how frustrating it must have been to spend more than two hours on hold just to reach an agent. The quality of support matters, but so does being able to access it when you need it, and we acknowledge your disappointment with the overall experience.Kind regards,
The Mweb Team