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ashraf
1 reviews | Active since Aug 2026
17 Aug 2026, 14:28
the agent Tamika was...
the agent Tamika was very helpful but not Mweb themselves
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Replies (1)
Mweb's replyOfficial
17 Aug 2026, 15:14Hello Ashraf
Thank you for sharing your feedback. We’re pleased to hear that Tamika was helpful and made a positive difference during your interaction. We’ll be sure to recognise her for the service she provided.We also hear your broader concern about your experience with Mweb, and we appreciate you highlighting the difference. Feedback like this helps us identify where we need to improve the overall customer journey. 💙Manage your account, updates, and support in one simple place with the Mweb App. Mweb App Guide. Latest app version: 2.1.14.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. We’re pleased to hear that Tamika was helpful and made a positive difference during your interaction. We’ll be sure to recognise her for the service she provided.We also hear your broader concern about your experience with Mweb, and we appreciate you highlighting the difference. Feedback like this helps us identify where we need to improve the overall customer journey. 💙Manage your account, updates, and support in one simple place with the Mweb App. Mweb App Guide. Latest app version: 2.1.14.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply17 Aug 2026, 15:14
Official
Hello Ashraf
Thank you for sharing your feedback. We’re pleased to hear that Tamika was helpful and made a positive difference during your interaction. We’ll be sure to recognise her for the service she provided.We also hear your broader concern about your experience with Mweb, and we appreciate you highlighting the difference. Feedback like this helps us identify where we need to improve the overall customer journey. 💙Manage your account, updates, and support in one simple place with the Mweb App. Mweb App Guide. Latest app version: 2.1.14.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. We’re pleased to hear that Tamika was helpful and made a positive difference during your interaction. We’ll be sure to recognise her for the service she provided.We also hear your broader concern about your experience with Mweb, and we appreciate you highlighting the difference. Feedback like this helps us identify where we need to improve the overall customer journey. 💙Manage your account, updates, and support in one simple place with the Mweb App. Mweb App Guide. Latest app version: 2.1.14.
Kind regards,
The Mweb Team
Best regards,