HJ
Hedley J
1 reviews | Active since Jun 2023
12 Sept 2026, 10:59
The agent Shaub was extremely thorough and helpful
The agent Shaub was extremely thorough and helpful. It was not his fault the problems remains. However it is now logged properly
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
14 Sept 2026, 09:46Hi Hedley,
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Mweb's reply14 Sept 2026, 09:46
Official
Hi Hedley,
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Mweb's replyOfficial
14 Sept 2026, 09:54Hi Hedley,
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Mweb's reply14 Sept 2026, 09:54
Official
Hi Hedley,
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that Shaub was thorough and helpful throughout your interaction and took the time to assist with the issue. We also appreciate your understanding that the remaining problem is not within his control, and it’s good to know that the matter has now been properly logged for further attention.Get quick access to your account and support tools with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team