AZ
Afzil Z
1 reviews | Active since Sept 2026
11 Sept 2026, 11:04
The agent from Mweb Abdurachman, did a fantastic Job with assisting me set up the router via WhatsApp
The agent from Mweb Abdurachman, did a fantastic Job with assisting me set up the router via WhatsApp. I have been on hold for 2 hours Yesterday with no assistance. Today working with Abdurachman was the greatest pleasure he took me through step by step and made sure everything worked perfectly. He deserve a promotion
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Mweb's replyOfficial
11 Sept 2026, 11:14Hi Afzil,
It’s fantastic to see Abdurachman receive such meaningful recognition, especially after you had already spent so much time waiting for assistance. His patient, step-by-step guidance clearly helped you get your router set up correctly and gave you the confidence that everything was working as it should.
It’s fantastic to see Abdurachman receive such meaningful recognition, especially after you had already spent so much time waiting for assistance. His patient, step-by-step guidance clearly helped you get your router set up correctly and gave you the confidence that everything was working as it should.
We’ll be sure to share your feedback with Abdurachman and recognise the care he put into seeing the setup through.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply11 Sept 2026, 11:14
Official
Hi Afzil,
It’s fantastic to see Abdurachman receive such meaningful recognition, especially after you had already spent so much time waiting for assistance. His patient, step-by-step guidance clearly helped you get your router set up correctly and gave you the confidence that everything was working as it should.
It’s fantastic to see Abdurachman receive such meaningful recognition, especially after you had already spent so much time waiting for assistance. His patient, step-by-step guidance clearly helped you get your router set up correctly and gave you the confidence that everything was working as it should.
We’ll be sure to share your feedback with Abdurachman and recognise the care he put into seeing the setup through.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
The Mweb Team
The Mweb Team