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Lizelle L
1 reviews | Active since May 2024
03 Sept 2026, 18:32
The agent Bulelani from support is definitely the definition of support he was nice and friendly and was very willing to assist with my query
The agent Bulelani from support is definitely the definition of support he was nice and friendly and was very willing to assist with my query. Definitely a great asset to the team and such service is always appreciated after waiting very long in a call queue to be assisted
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Replies (1)
Mweb's replyOfficial
04 Sept 2026, 08:29Hello Lizelle
This is exactly the kind of feedback we love to receive! 💙 We’re delighted to hear that Bulelani was friendly, willing to assist, and made such a positive impression while helping with your query.
We also appreciate you recognising his support after having to wait in the call queue. We understand that the wait can be frustrating, which makes it even more meaningful to know that Bulelani made sure your experience was a positive one once you reached him.
We’ll be sure to share your wonderful feedback with Bulelani and his team. Recognition like this means a lot and helps us celebrate the people who go the extra mile for our customers.
Thank you for taking the time to give Bulelani the recognition he deserves. ⭐
Kind regards,
The MWEB Team
Mweb's reply04 Sept 2026, 08:29
Official
Hello Lizelle
This is exactly the kind of feedback we love to receive! 💙 We’re delighted to hear that Bulelani was friendly, willing to assist, and made such a positive impression while helping with your query.
We also appreciate you recognising his support after having to wait in the call queue. We understand that the wait can be frustrating, which makes it even more meaningful to know that Bulelani made sure your experience was a positive one once you reached him.
We’ll be sure to share your wonderful feedback with Bulelani and his team. Recognition like this means a lot and helps us celebrate the people who go the extra mile for our customers.
Thank you for taking the time to give Bulelani the recognition he deserves. ⭐
Kind regards,
The MWEB Team