Thanks to zimasa aft...

Hi Sherwin,
Thank you for taking the time to share your feedback with us. We truly appreciate you recognising Zimasa’s efforts, especially after such a prolonged and frustrating period without resolution. It’s encouraging to know that the assistance you received finally made a difference.
Your feedback will be shared with our Service Quality Team to recognise the positive impact of this support and to help reinforce consistency in how issues are handled.
We’ll continue focusing on providing support that brings matters to resolution more effectively going forward.
Kind regards,
Mweb Team