Thank you Mweb

Took out fibre with mweb a few weeks ago, modem delivered, system set up but unfortunately no internet. Called in and consultant advised there's no internet because there was no payment, made payment, no internet. Called in for over an hour setting up system, no internet, They sent a technician to fix issue, he stated their brand new Zyxel modem is the problem but finally got us internet by connecting our old zoom wifi modem. Thanks to that technician. Technician then leaves, 30 minutes later no internet. Call in again, went through same long call experience, no internet, told technician will come through again. Days later no technician, still no internet. FYI calling Mweb is not pleasant at all, you have to wait on the line atleast 15-30 minutes. Have to put in your ID/account number 2-3 times just for them to ask again for it .Get transferred to 1-2 different departments. Time lost, manager complaining, money gone, no internet. Thank you Mweb. P. S Atleast they send me nice messages everyday saying my internet is activated and remind about billing.